Thank you for choosing Asian Child Care Resource & Referral (ACCR) to assist you in your child care search. Our referral service is FREE. All the information gathered from you during this process will be kept confidential and will not be shared without your written consent.
All our parent counselors are bilingual in both English & Chinese and our goal is to provide you with the most current child care resources based on your individual family’s needs. There are different types of child care available, and the referral lists on child care providers/programs and their information are intended as referrals only, not recommendations. We strongly recommend you to visit these programs to help you decide which child care program best meet your child care need.
We Offer The Following Options For You To Receive Child Care Referrals:
a. Contact Us By Phone
Step 1: By simply call us at 212-941-1828 (English line) & 212-792-4597 (Chinese line), Mondays to Fridays 9AM to 5PM, and one of our well trained parent counselors will provide you and your family information on variety of child care options,
Step 2: After the call, the parent counselor will also send you a consumer packet within 1 business day, which includes a list of child care referrals, quality indicators for choosing child care, child care market rate, financial assistance options, parent education materials and other educational materials; You may choose to receive the referrals over the phone, by mail, fax or email.
Step 3: Four to six weeks after the packet has mailed to you, we will follow up with you over the phone and get your feedback and the overall experience you had about child care search with us.
b. Contact Us By Email
Step 1: You may also contact us by email and complete an online child care request form. You will be asked to fill out some detailed information related to your child care need. In order for us to provide you with complete and accurate referral information, we must have as much information as possible from you
Step 2: After we received the child care request from you, our parent counselor will search our database and email you back the referrals within 1 business day. Meanwhile, a list of child care referrals, quality indicators for choosing child care, child care market rate, financial assistance, parent education materials and other educational materials will be sent to you by mail.
Step 3: Four to six weeks after the referral packet has mailed to you, we will follow up with you by email and get your feedback and the overall experience you had about child care search.
c. Do Your Own Search
You can also search our online database 24 hours a day, at no cost. This database includes all NYC regulated child care centers, family and group family child care providers, school-age programs and summer camps in New York City.
**After your search of child care, if you have a child care program in mind or have already located a child care program and would like to check their current licensing status, please visit NYS Office of children and family services’s website at www.ocfs.state.ny.us/ccfs_facilitysearch and do a facility search. It’s very important for parents to check the licensing records before choosing an appropriate child care program for your child(ren)**