Complaints Policies

Complaints about a child care program

  • To report a complaint about a child care program in New York City, please contact NYC Department of Health and Mental Hygiene at (212) 676-2444.
  • If you suspect a child is in immediate danger of abuse or maltreatment, please contact The New York State Office of Children and Family Services hotline at 1-800-342-3720.

Complaints about ACCR

  • If you have any concerns about the services you received today with our parent referral specialist or make a general complaint on our program, please contact Judy Ah-Yune, director of the community service division at (212) 941-0030, ext. 202 or  This e-mail address is being protected from spambots. You need JavaScript enabled to view it